When you have a question relating to your website you do not want to be directed to an online form or to a help desk in Malaysia or India. Webforce 5 provides you with an Australian Account Manager who is available to answer questions and provide assistance when you need it.
All Webforce 5 support staff are based in Australia and are ready to take your call to answer questions you have in relation to your website. In addition to the normal day to day questions that will pop-up Webforce 5 facilitate a structured monthly review of your website based on priorities you define. All of this is included in the $50.00 per month fee that also provides for system upgrades and hosting.
This may sound like it is too good to be true but it "is" the service provided to every Webforce 5 client. There are no tricks, no hidden terms & conditions and this level of support combined with the user friendly website software that is why only handfull of customers in 5 years have chosen to move to an alternative website provider.
The priorities will change from time to time but could include;
- Teaching you how to interpret website traffic reports and Google Analytics reports
- Helping you structure your e-marketing
- Updating you on upgrades to the website software
- Developing a content creation plan
- Training for your staff
- Much more…..
Webforce 5 do not sell you a website and disappear, they proactively work with you to ensure that your website is providing the business outcomes you are looking to achieve - click here for more information.
